Accessibility at Victorious - Victorious Festival
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Accessibility at Victorious

Victorious has always aimed to be a festival that excels in accessibility, striving to create outstanding experiences for all festivalgoers. We want Victorious to be accessible to everyone!

We believe everyone should be able to enjoy a music festival. That’s why we have a dedicated team focused on improving services and facilities for disabled customers. This team gathers feedback through mystery shoppers and direct engagement, making continuous improvements. All core team members have completed Disability & Equality training.

We’re proud to work with Attitude Is Everything, a charity improving access to music and live events for disabled people. Thanks to this relationship, we’ve achieved Gold Status on their Charter of Best Practice and received nominations in their accessibility awards.

Victorious includes:

  • BSL interpreters at both stages
  • Roaming support services onsite
  • Accessible fast-lane entry at all entrances
  • Sensory garden / quiet space
  • High-dependency toilet units (onsite and offsite campsite)

“It has been an absolute pleasure to support Victorious to achieve Gold on our Charter of Best Practice. We’ve been really impressed with how the festival has engaged as a whole staff team, including undertaking Disability Equality Training and being responsive to customer feedback. Their dedicated access team has worked hard to make the festival as accessible as possible, and we look forward to supporting them to progress further up the charter in the future.”

Paul Hawkins, Attitude Is Everything

Victorious also supports several local disability charities, including Enable Ability, Elizabeth Foundation, and Gig Buddies.

Awards and Nominations

  • Winner 2024 – Creative Innovation in Access Award, Attitude is Everything
  • Finalist 2022 – Diversity and Inclusion, Access All Areas Awards
  • Finalist 2018 – Best Customer Service – Ticketing Without Barriers, Outstanding Attitude Awards

Victorious looks forward to continuing its commitment to accessibility and the Attitude Is Everything charter.

Looking to attend the festival as an accessible customer? Please see HERE for more information.

BRITISH SIGN LANGUAGE INTERPETERS

Accessible Service Lanes

Accessible Loos

Accessible Bar Lanes

Accessible Viewing Platforms

Sensory Garden

Hearing Loops

Accessibility