FAQs - Victorious Festival

FAQs

TICKETS

To buy tickets now click here

For ticket information click here

Festival Location

Victorious Festival is held on The Common and Castle Field in the beautiful seaside location of Southsea, Portsmouth.

See our Getting Here page for information on traveling to the event.

Opening Times & Re-Entry Rules

WHEN IS VICTORIOUS?

August Bank Holiday Weekend 2019

  • Friday 23rd August 2019
  • Saturday 24th August 2019
  • Sunday 25th August 2019

OPENING TIMES

  • Friday
    Friday opens at 1pm and closes at 11pm.
    We operate a re-admission policy until 8pm. After 8pm there is no re-admission.
  • Saturday & Sunday
    On Saturday and Sunday the event opens at 10am and closes at 11pm both days.
    We operate a re-admission policy until 8pm. After 8pm there is no re-admission.

Please note if you leave and re-enter, you will need to queue up and be searched again.

I.D. Requirements

I.D. Requirements can be found here.

Lost Property

AT THE EVENT

Friday: Lost property is located at the Welfare Tent near the Common stage.
Saturday & Sunday: Lost property is located at the Welfare Tent opposite the Kids Arena during festival opening hours.

AFTER THE EVENT?

We’ve partnered with NotLost who will return your lost items via post or free collection! Just fill out this form about your lost item. If NotLost has a match, they will contact you and offer free collection from their HQ as well as a number of postage options for secure return. If your item hasn’t been found, NotLost will also let you know.

You can report your item lost for up to 4 weeks after the event. After 4 weeks, any items left will be ethically and responsibly recycled.

For more information and to report a lost item, click here.

Accessibility

Please click here to find out more about our disabled access facilities.

Seafront Attractions Opening & Closing Times

Please check with individual seafront attractions for participation, opening & closing times of these attractions.

Cash

There will be cash machines located around the festival site and our main bars will be accepting contactless and card payments.

 

Food and Drink Rules

Factory sealed water containers are permitted. Any other liquids will not be permitted. You may bring an empty water vessel to fill up at the event.

Food is not permitted with the exception of baby food. There will be a huge variety of food and drink outlets available at the event. If you have any dietary/medical requirements please click here and scroll down to ‘Extenuating Circumstances’  for more information.

No alcoholic drinks will be permitted. There will be plenty of bars at the event.

Please note, glass is not permitted.

 

Baby changing facilities

Victorious prides itself in being a family-friendly festival and our huge free kids arena also includes a fantastic baby change area.

Guide Dogs and other animals

Guide/Assistance dogs are permitted, but no other animals are allowed on site.

Premium Tickets & VIP

For information on our Premium Upgrade Bolt on tickets click here.

Bringing Chairs

Camping chairs and similar seating will not be permitted on site. There will be plenty of seating areas at the event. If it is medical necessity for you to bring a seat please click here and scroll down to ‘Extenuating Circumstances’ for more information.

Group & staff discounts

Standard ticket pricing terms and conditions apply to everyone. The earlier you buy, the cheaper the ticket price.

Staying Hydrated

To help everybody stay well hydrated, we have multiple free drinking fountains around the Victorious Festival site and free water will be available at all main bars.

You can bring an empty water vessel/flask in with you to fill up at the event, or a factory sealed water bottle which you can then re-use afterwards.

Media, Cameras & Recordings

We allow amateur cameras to be brought onto the site but we do ask no tri-pods or large filming accessories are brought in. You risk having the item confiscated at the gate. For further information regarding media and recording please see our terms and conditions, number 34 to fully inform yourself of our rules.

If you are a photographer looking to apply for photography/media access at the festival please email your request to press@victoriousfestival.co.uk

Each ticket holder attending the event acknowledges that he/she is likely to be filmed, recorded and/or photographed and the resulting content publicly disseminated across a range of media (including social media) for promotional purposes. Please read our terms and conditions, number 34 for more information.

 

 

 

Staying Safe

As well as looking at the information below, we recommend visiting festivalsafe.com

Festival Safe is a cross-industry initiative designed by festival organisers and industry professions. It’s a great resource where you can access useful information in an easy to follow, fun and engaging way before you head to a festival.

Crime Prevention and Personal Safety

Festivals are peaceful and safe events, but due to the large numbers of people in one place, some crime can unfortunately occur. The most common crime is theft, and this can be from about your person or from tents if you are camping with us. Security staff and stewards patrol the site and CCTV cameras are employed – both on and off site – for crime prevention purposes.

You can help yourself by following the advice below. Don’t let criminals spoil your enjoyment by committing crime against you or your friends.

Property

Lock and empty your vehicles. Leave the glove compartment open and conspicuously empty.

Only bring what you can afford to lose.

Mark your property: clearly label your gear with your postcode. Obvious indelible markings will significantly reduce the risk of things being stolen and will increase the chance of their return if found. Tag your keys with a phone number and a friend’s address.

Register your property before you go on a national and free database called www.immobilise.com

Pickpockets do work some festivals, so be alert when walking around, wear rucksacks in front of you, and women should have crossover handbags with the flap against your body.

Personal Safety

Keep with friends or people you trust: unfortunately at any large gathering a small number of people attend so they can prey on others. You present a far less vulnerable target as a group than you would on your own. Do not go off with people you don’t know – speak to a steward, police officer or head to the welfare tent if you split up from friends.

Make sure your mobile phone is fully charged for the day.

Avoid dark areas and take advantage of the extra lighting along main thoroughfares and in the car parks.

We know you want to have a drink or two, but do consider that drinking to excess can leave you vulnerable, so as friends DO look out for each other. Arrange a meeting point with your friends if you get split up from each other, so you know where to head to.

Report to stewards anyone you think is acting aggressively.

Drugs. Quite simply – don’t bring them. Legal Highs DO NOT mean they are safe.

We look forward to seeing you and making sure you have a safe but brilliant festival!

Accessibility