FAQs - Victorious Festival

FAQs

Do I need a ticket for this event?

Yes – tickets are date specific so please ensure you purchase the date you require.

Where can I buy tickets?

You can buy tickets to Victorious Festival online here. You can also buy tickets in person from  Meat and Barrel, Palmerston Road or Little Johnny Russells, Albert Road. Both located in Southsea.

Can I buy a ticket on the day?

If the event does not sell out in advance then the remaining tickets will be available at our onsite box offices located at the festival entrances. Like us on Facebook to stay up to date.

Tickets are available online here

Can I give my ticket to a friend?

Yes, even though your event ticket has your name on you may give it to a friend to use in your place. ALL tickets have a UNIQUE barcode that is scanned upon entry to the festival. Once it has been scanned that barcode number will become void meaning the ticket cannot be re-used. Please be aware of touts and only purchase tickets from trusted sources.

How many tickets can I buy?

There is no limit on the amount of tickets purchased.

Where is my ticket?

If you purchased your ticket in an outlet – you already have your ticket. Keep it safe and bring it with you on the day. We cannot replace lost tickets.

If you purchased your ticket online – ALL ONLINE TICKETS ARE E-TICKETS.
The ticket will have been sent to the email address you bought it with. If for some reason this has been lost/deleted/did not arrive then please follow the instructions below:

If you can’t spot them in your inbox or junk folder, or have lost/deleted them then please go to https://www.seetickets.com/customerservice. Enter your details in the “forgotten your details” section located under the blue Twitter button. Make sure you use the email address you booked with.

Your order will then be resent to you via that email.

 

Do I have to print my e-ticket?

Yes, as stated at the time of booking you need to print your ticket and bring it to the event with you as you would any other normal ticket.

Will I need I.D?

At the Gate:
Anyone aged 15 or under must be accompanied by an adult over the age of 18 therefore you will only need to show I.D at the gate if you are accompanying a minor/s (someone who is aged 15 or under) and you yourself look Under 25.

At the Bars:
I.D. will be required at all bars when purchasing alcoholic drinks. We operate a very strict challenge 25 policy.

Accepted forms of I.D. are valid photo driving licence or passport only.

Where can I find lost property?

At the event, lost property is located at the Welfare Tent opposite the Kids Arena during festival opening hours.

 

 

 

What about disabled access?

Please click here to find out more about our disabled access facilities.

What time does Victorious Festival start and finish?

Friday Night Opening Party

The Friday Night Opening Party opens at 6pm and closes at 11pm.

Please note there is no re-admission on the Friday.

Saturday & Sunday

On Saturday and Sunday the event opens and 10am and closes at 11pm both days.

We operate a re-admission policy until 8pm. After 8pm there is no re-admission.

Can I leave and then come back?

Friday Night Opening Party

The Friday Night Opening Party opens at 6pm and closes at 11pm.

There is no re-admission on the Friday.

Saturday & Sunday

On Saturday and Sunday the event opens and 10am and closes at 11pm both days.

You will be able to leave and re-enter the site until 8pm. After 8pm a no re- admission policy will be in place. Last entry for all ticket holders will be at 8pm.

Please note, that if you leave and re-enter – you will need to join the back of any queue and be searched again.

What time will the seafront attractions open and close?

The site will open at 10am. Please check individual seafront attractions websites for closing times of these attractions.

Can I bring alcohol?

No alcoholic drinks will be permitted. There will be plenty of bars at the event.

Can I bring food and drink?

Factory sealed water containers are permitted. Any other liquids will not be permitted.

Food is not permitted with the exception of baby food. There will be a huge variety of food and drink outlets available at the event. If you have any dietary/medical requirements please email access@victoriousfestival.co.uk by 31st July 2017.

 

Are there baby changing facilities?

Yes.

Can I bring my dog/guide dog?

Guide/Assistance dogs are permitted, but no other animals are allowed on site.

Can I bring a chair?

Camping chairs and similar seating will not be permitted on site. There will be plenty of seating areas at the event. If it is medical necessity for you to bring a seat please email access@victoriousfestival.co.uk with proof of disability/condition by 31st July 2017.

Are there cash machines on site?

Yes – There will be cash machines located around the festival site. Please note this is a cash only site.

Can I use cards at the event?

No – this is a cash only site. Cash points will be available but we strongly recommend bringing cash with you prior to entry.

Are there any group/staff discounts?

No – Standard ticket pricing terms and conditions apply to everyone.

Can I take a camera?

Yes, just no tri-pods please.

If you a photographer looking to apply for photography/media access at the festival please email your request to press@victoriousfestival.co.uk